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Staff FAQs

Please submit your questions via email to questions.staff@sjcs.org

Vulnerable populations must be protected and will be the last group to have all restrictions removed relative to social distancing, sheltering in place, etc. Since we work with high-risk, vulnerable individuals, we will keep very tight restrictions on any residential environment that we operate. We want to take a conservative approach both here and around reopening suspended service lines. We want to be as cautious as possible until a vaccine is developed, and are closely monitoring those developments. We will evaluate again after that 90-day mark.

We will follow the governing local protocols that are in place, and it is our policy and practice if either a person we support or a staff member tests positive for COVID-19, we will contact all individuals and team members they were in contact with as quickly as possible. If someone has to be placed in quarantine, we will update our policy here. We ask those that test positive to self-quarantine for 14 days. Please contact your direct supervisor for support, as different communities may have different options available.

Yes. We have ordered masks for all staff and we have been rolling them out jurisdiction by jurisdiction as we receive them from local health departments/state agencies. If you do receive a cloth mask it will be yours to keep and maintain and you will be required to bring the mask when you report to work. We are working extremely hard to get masks to everyone and have placed multiple orders with different vendors in order to ensure all staff receives masks.

Yes. Staff members should be taking their temperature before beginning a shift and record that in Therap – there is a form for this.

We will be rolling out a screening questionnaire for all staff to complete (available in Therap) when they report to work. SJCS is requiring any employee who is ill to stay home for their health and well-being as well as the health and well-being of their coworkers and people they support.

Yes. To protect everyone, we are closely following the guidance of local, national, and global health authorities-including the CDC – in addressing any suspected/confirmed cases. If you believe you have been exposed to COVID-19 but are not experiencing symptoms, please consult your physician or your local health department for guidance.

Essentially, we do have financial reserves and a line of credit, but they are limited and not enough to help us weather this storm alone if it goes past 30, 60, or 90 days.

There are a number of protocols in place for those to take before starting a shift, such as taking their temperature, additional hygiene and cleanliness steps, etc. to keep the risk low of transmission to other team members and those we support.

Talk with your supervisor, and they can assist you with, and provide more information on, this process. 

We are rolling out ID badges for all staff that need them and apologize for any delays.

We are currently researching some early information from states and the federal government around this and are looking at a path to extend benefit time. Right now, there is no clear path to do this.

For staff that is active, but need to stay home due to a diagnosis of COVID-19 or have been directed to stay home due to a test and being exposed to someone who was diagnosed, you can use your benefit time and your insurance is not impacted.

We are currently adhering to local health department protocols to get those individuals who are exhibiting symptoms tested. We will look into the viability of procuring tests for an organization like ours, but this is not yet something that is available. This is something we are keeping a close eye on.

Please contact either the HR department at sjcshr@sjcs.org, or Beverly Wilcox, our Payroll Administrator, at payroll@sjcs.org

No, it should not, and every staff should do what’s best for their families.

As long as staff return to the same role, it will be at the same wage. If returning to a new role, a new wage may be used.